Image via WikipediaOur district is in the early stages of evaluating VOIP and its overall value to our organization. The initial conversations have revolved around reducing long distance costs, leveraging our wireless infrastructure to reduce cellular plans and voicemail for all users. (Note: our infastructure is more than capable of supporting VOIP in our current environment.)
It is a must we are able to utilize existing handsets, in order to keep costs minimal initially. I forsee power users requesting IP phones, or simply preferring to use the soft phone on their PC.
I am at the point in this project that I cannot find a reason to move forward and continue the conversations with vendors willing to engage. Are there other school districts / small businesses out there that have implemented VOIP recently and would comment on its value? What cost savings did you see? What features / functionality do your users have now that they didn't before?
JDS | CIO